Gravesham Business Awards 2022

We were thrilled to find out we had made it into the finalists of the Gravesham Business Awards for the second time in consecutive years (due to covid there were no awards in 2020 and 2021).  We attended the prestigious awards night on 23rd September 2022, we didn’t win an award this time but it was a fun night that all of our staff enjoyed very much. The last two years haven’t been easy as a small business with all the Covid restrictions that were placed upon the dental industry and even now we still have to work in a slightly different way then we did pre-pandemic!

We would like to thank all our staff who have worked very hard during the pandemic and continue to do so and to all our regular patients who have carried on supporting us throughout the last few difficult years.

Roll on next year’s awards!

 

 

 

 

 

Gravesham Business Awards 2019

 


We attended the Gravesham Business Awards last Friday evening as finalists and came home runners up for the Small Business of the year award 2019. We are more than thrilled to have received this award and would like to first of all thank all of our patients who have stuck by us throughout the years as without you all we wouldn’t be doing any of this. A huge thank you to all of our amazing team who not only do their jobs fantastically but are great fun to work with, creating the best environment to work in. We would also like to congratulate all of the other businesses involved in the awards including the finalist and winners. And a big thank you to the judges and sponsors of the event who put on a great evening.

We hope to continually improve Bespoke Dental Care and provide the best service we can to our patients, and we look forward to what the future brings.

Let Us Take Away Your Dental Anxiety

Do you or someone you know suffer with dental anxiety or fear?
You are not alone. Feeling stressed when coming to the dentist is more common than you think.
Here at Bespoke Dental Care we pride ourselves with being able to help patient’s overcome ‘dental stresses’ and becoming more comfortable in a clinical setting. Dental anxiety or fear can be for many different reasons for example a bad experience in the past, fear of pain or simply just the fear of the unknown. Many people can learn to cope with the stresses and others just avoid the situation completely by not attending a dental practice.
We would like it so that everyone can feel comfortable with attending the dentist; we understand that, for some, it may never be an enjoyable experience however we will try to make it one as much as we can as it is your health that is important at the end of the day; down below we explain ways our experienced team help our nervous patients manage dental anxiety as there are many techniques and coping mechanisms that can be offered.

Here at Bespoke we like to allow extra time for nervous patients, this is so they do not feel rushed or hurried into stressful situations. To help with this we also have a hand up rule, just raise your hand if you need to stop and as long as it’s safe to do so we will immediately stop any treatment we are doing and give you a break. We can also explain what we are doing throughout a treatment which can be quite interesting to some.

Alternatively if you don’t want to hear us nattering on we have the perk of music, we have a Sonos speaker which allows our patients to choose any music or artist they would like to listen to, this helps to relax and drift away to somewhere else for the duration of the treatment. We also encourage patients to bring in headphones and listen to their own music. 

We can use numbing cream and we also warm our anesthetic routinely, allowing for a much nicer experience when having an injection. When anesthetic is cold it can be a shock to the body (which is warm) creating the pain from the injection. We understand that this can be the worse part of a dental appointment which is why we don’t rush it, we take as much time as needed and can start by placing numbing gel on the area (if needed) and leaving it to work for a couple of minutes creating a numb gum and then the warmed anesthetic would be administered. We have a stress ball that loves a good squeeze and we have breathing techniques we talk patients through which can help in stressful situations.

We also offer a treatment coordinator service. This service is great for nervous patients as it allows you to speak with a friendly and knowledgeable member of the team in a private non-clinical environment with a cup of tea or coffee and talk over everything from what you are nervous about, your treatment plan to any questions you may want to ask.

We like to remind our patients that they are in the driving seat at all times, if they don’t want to go ahead with anything then they can stop and if there is anything else we can do to help our nervous patients feel more comfortable we will, we think having an understanding dental practice with experience in nervous patients is very beneficial when trying to tackle dental fear.
So if you are a nervous patient that’s been putting of having a check-up and you would like to book in for a free consultation with our treatment coordinator to start off with, we would love to hear from you, just give us a call on 01474 355493 or send us an email on info@bespoke-dentalcare.co.uk

Fundraising Event On Saturday 6th July 2019

We are holding a fundraising event at the practice on Saturday 6th July 2019 for a charity called Smile Train.
Smile Train provide free surgery to children in developing countries who have cleft lips and or palates.
The event will start from 11:00am and we will be selling cakes, cookies, sweet and savory treats, cold drinks including traditional lemonade, tea and coffee and Pimms as it is the weekend.
There will be music, a few games to be played and a raffle with big prizes including a sports massage, haircut and blow dry worth £82 a hygiene clean and so much more, 100% of the takings will be going to the charity.
Everyone is welcome and we are expecting it to be a fun event not to be missed.

However if you are unable to make this event we do have a Virgin Money Giving page that donations can be made to.
Just click here –  https://uk.virginmoneygiving.com/Bespokedentalcaresmiletrainevent

Treatment Coordinator Service

Treatment Coordinator Service

Providing treatments and a service which allows our patients to feel as calm and as comfortable as possible whilst at a dental visit is one of our main objectives at Bespoke Dental Care.

This is why we are introducing a treatment coordinator service to the practice, this service is free of charge to all patients and allows you to ask questions and be taken through your treatment plan step by step in the comfort of a quiet room with a knowledgeable member of staff.

We will sit down with you and have a cup of tea or coffee, whichever you prefer, and have a chat. You can ask anything you may not have thought of whilst in the treatment room and understand what is going to happen at each appointment you book in for.

It also allows us to plan out your finances, whether it be paying as you go, taking up a finance option or joining one of our Bespoke membership plans to help save you money.

We are hoping that this service provides our patients with all the information they would like to know, some peace of mind as well as a more private ‘Bespoke’ dental service.